Find answers, get support, and manage your account.
Everyday Banking
Log in, payments, statements, cards
Fraud & Security
Protect yourself and report fraud
Loans & Credit
Repayments, rates, applying for credit
Mortgages
Payments, rates, moving home
Frequently Asked Questions
You can open an account online in minutes. Click "Open Account" and follow the steps. You'll need a valid ID and proof of address.
Go to the login page and click "Forgot Password". Enter your email address and follow the instructions to reset your credentials.
Daily transfer limits depend on your account type. Standard accounts can transfer up to $25,000 per day. Contact us to request a temporary increase.
Report it immediately through the mobile app, online banking, or call us 24/7. We'll freeze the card instantly and send a replacement.
Available rates depend on the loan amount, repayment term, account history, and eligibility. Review the applicable disclosures before accepting an offer.
Review available home-lending options, then contact support or begin an application online. Approval and terms are subject to eligibility.
FOPCB uses modern safeguards and account monitoring. See your account disclosures or contact support for details applicable to your account.
We take complaints seriously. Contact us via phone, online, or visit a branch. We aim to resolve most complaints within 3 business days.